The Xiaomi Extended Warranty Plan safeguards your LED TV from breakdowns for the chosen duration, ensuring worry-free use and complete peace of mind.
Key Benefits of the Plan
Unlimited Claims capped till 85% of the Sum Insured Value
100% genuine spare parts
Repair via Xiaomi authorised service centres
Quick and easy claims process
On-site service support
Plan Validity
2 Years
No. of Claims
Unlimited cashless repair capped till 85% of the sum insured value
Claim Process
In the event of an incident with your TV, you can effortlessly register a claim using any of the following methods.
Step 1: Raise a Request
Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
Email Us: assure@zopper.com
WhatsApp Us: https://wa.me/+918929816876?text=Hi
Download Zopper's Customer Application: For Android Users | For iOS Users
Step 2: Submit Details
Submit all details as required. We recommend reporting the incident/mishap within 48 hours.
Step 3: Technician Visit
After confirmation from Zopper, a technician will visit your doorstep from your nearest Xiaomi/allocated authorised service centre for inspection of the product.
Step 4: Device Delivery
After your device is repaired and you are satisfied with the service, it will be delivered to you.
Beyond Economic Repair (BER)
Unlimited claims where total repair value is capped up to 85% of the sum insured value.
If the claim amount is more than or equal to 85% of the invoice amount, it will be deemed Beyond Economic Repair (BER) after applying depreciation according to the chart below.
If the product is declared BER and a settlement is made, no further claims can be filed under the same plan. The policy will be considered null and void.
Depreciation
In the event of a total loss or Beyond Economic Repair (BER), the final settlement amount will be determined after deducting device depreciation, salvage amount and any previous repair costs.
Depreciation Chart
Age of the Insured Device | Depreciation (%age) |
From 24 to 36 Months | 30 |
Salvage Schedule for Total Loss
Sum Insured | Salvage Rate |
0 - 10000 | 500 |
10001 - 20000 | 1000 |
20001 - 30000 | 1500 |
30001 - 40000 | 2000 |
40001 - 50000 | 2500 |
50001 & Above | 5000 |
What This Plan Doesn't Cover?
Any loss or damage from power fluctuations, unauthorised modifications, and theft
Damage resulting from intentional actions or willful neglect
Damages that are not covered under the manufacturer's warranty
Damage caused by:
An external product/accessory
Service (including upgrades and expansions) performed by any non-authorised service centre
If the serial number has been altered, defaced, modified or removed without the manufacturer's written permission
Accessories, routine maintenance, and cleaning
Recovery or re-installation of software or user data
Please Note:
If there's any error in your device information or purchase date during plan purchase, correct it within 7 days of the plan's start through:
Zopper Customer Support Hotline
Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
Zopper Official Email Address
Email: assure@zopper.com