The Xiaomi Extended Warranty replicates the manufacturer's warranty by covering malfunctions or breakdowns for the chosen duration. The plan fee covers repair costs for covered breakdowns during the extended warranty period, subject to terms, exceptions, and limitations.
Key Benefits:
100% cashless repairs up to the sum insured
Geniune spare parts
Repair via Xiaomi authorised service centres
Hassle-free claim process
On-site service support
Plan Purchase Window: One month from the date of purchase.
Plan Validity: 1 Year
No of Claims: Unlimited claims up to the sum insured
Exclusions:
The following conditions would not be covered:
Problems not covered by the manufacturer's warranty.
Products with rust or liquid damage.
Non-operating and cosmetic damages.
Accessories including PPC/RO/PAC, wear and tear items, routine maintenance, and cleaning.
Damages from power issues, unauthorised modifications, theft, natural disasters, and more.
Claim Process:
Step 1: Raise a Request
Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
Email us at assure@zopper.com
WhatsApp Chatbot: https://wa.me/+918929816876?text=Hi
Zopper customer application link: For Android Users | For iOS Users
Step 2: Submit Information
Submit all request-related information as required.
Step 3: Device Pickup
After confirmation from Zopper, a technician will visit your doorstep from the nearest Xiaomi/allocated authorised service centre for inspection of the product.
Step 4: Device Delivery
Once the device is repaired and you are satisfied, then the device will be handed over to you and any applicable charges will be collected.
Depreciation:
Depreciation will be applied to the sum insured as follows:
Time | Depreciation |
1st year of Xiaomi Extended Warranty | 15% |