Xiaomi Screen Protection Plan

The Xiaomi Screen Protection Plan safeguards your smartphone’s screen from accidental drops and liquid spills, allowing you to use your phone carefree.

Key Benefits of the Plan

  1. 2 claims allowed in a year (within the plan tenure)
  2. Affordable premium rates
  3. 100% genuine spare parts
  4. Repair via Xiaomi authorised service centres
  5. Quick and easy claims process
  6. Expert technicians for quality repairs

Plan Purchase Window

At the time of purchase of the smartphone from Xiaomi's authorised dealer

Plan Validity

1 Year

Claim Process

In the event of an incident with your phone, you can effortlessly register a claim using any of the following methods.

Step 1: Raise a Request

Step 2: Submit Details

Submit all details as required. We recommend reporting the incident/mishap within 48 hours.

Step 3: Device Handover

After confirmation from Zopper, visit your nearest Xiaomi/Allocated authorised service centre and submit your device.

Step 4: Device Delivery

After your device is repaired and you are satisfied with the service, it will be handed over to you, and a service charge of ₹350 + GST will be collected. Please note that if any additional parts need to be repaired or replaced, extra charges may apply.

What This Plan Doesn't Cover?

  1. Any damage to other parts of the smartphone
  2. Suffers damage due to
    • natural disasters, fire, lightning, and explosions
    • riots, strikes and vandalism
  3. Any loss or damage under mysterious circumstances including theft
  4. Damage resulting from intentional actions or willful neglect
  5. Claims submitted more than 48 hours after the device is damaged
  6. Regular wear and tear and manufacturing defects
  7. Recovery and reinstallation of software or user data
  8. Minor scratches on the smartphone's screen
  9. Repairs performed at any unauthorised service centre

Please Note:

If there's any error in your device information or purchase date during plan purchase, correct it within 7 days of the plan's start through:

  • Zopper Customer Support Hotline
  • Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
  • Zopper Official Email Address
  • Email: assure@zopper.com

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