Mi Laptop Extended Warranty Plan

1.       The Plan

“Mi Extended Warranty” shall mean an extension of manufacturer’s warranty terms by a continuous period of 1 year starting from the expiry of manufacturer’s warranty. Mi Extended Warranty replicates the manufacturer’s warranty against any malfunctions or breakdown for the duration opted

2.       Plan Term & Eligibility

The Mi Extended Warranty covers commences on the expiration of the manufacturer’s warranty period and shall continue to remain in force for a period as applicable. The coverage is for cost of parts and labor in respect of the covered Product for covered inherent mechanical and electrical breakdown/defects to the extent provided by the manufacturer’s warranty for devices manufactured in India or is legally imported in India & sold through Xiaomi official Channels with Manufacturer’s Warranty/Guarantee

3.       Plan features

3.1.    All labour and spare part costs, conveyance for onsite visit (If required) & unlimited repairs are included in the plan

3.2.   The Plan is linked to the SN/ IMEI of the device only and independent of the customer ownership

3.3.   Zero documentation requirement from customer during claim process

3.4.   Repairs need to be carried out through Xiaomi Authorised Service centres only

3.5.    Nil administration / file / claim charges

3.6.    Customer can cancel the policy maximum within 7 working days from the date of purchase

4.       Coverage Details

4.1.   This plan provides coverage against any mechanical and electrical breakdown/defects during the EW Period for the device

4.2.   Customer can avail unlimited claims during the EW period

4.3.   100% Cashless repair benefits during the EW Period

4.4.   Coverage will commences on the expiration of the manufacturer’s warranty period

5.       Benefits Value

Customer can avail 100% cashless repair unlimited time during the EW period, the plan will extend the manufacturer warranty for the device for 1 year opted by the customer & only the consumables/ accessories like cable/charger only will be excluded from the coverage

6.       Scope of Service under the Plan

Provided the registered device is entered for repair to Xiaomi Authorised Service Centres in its entirety during the claim request process and have purchased the registered devices from official sales channels of Xiaomi in India, the following conditions would be considered under the Plan.

Inclusions:

  1. Protection against mechanical and electrical breakdown and malfunctions.
  2. If the total cost of repair / replacement of parts is above 80% of the value of the device, then it will be treated as Beyond Economic Repair, and the customer will be given cash settlement worth Invoice Price less Depreciation.
  3. Depreciation (applicable only to Total Loss and Beyond Economic Repair claims) will be 15% of Invoice Price from 12 to 24 months.
  4. Nil Depreciation on Partial Loss and Repair Claims.
  5. Nil Excess is payable on any type of claims.

Exclusions

  1. Software related breakdown / malfunctions / crash / virus or cyber attacks
  2. Physical / Liquid Damage
  3. Loss due to Fire and allied perils, Act of God, Terrorism
  4. Normal wear and Tear
  5. Any type of loss not covered under Manufacturing Warranty
  6. Any loss to accessories
  7. Any type of loss not covered in inclusions
  8. Losses occurring during Manufacturing Warranty period