Zopper TV Complete Care Plan

Zopper's TV Complete Care Plan safeguards your television against various types of damage, ensuring worry-free use and peace of mind. 

Key Benefits of the Plan

  1. Doorstep repair facility
  2. 100% genuine spare parts
  3. Repair via brand-authorised service centres
  4. Quick and easy claims process
  5. Pan-India service coverage

Plan Validity

3 Years for TV Screen Protection and 2 Years for Extended Warranty

No. of Claims

2 claims are allowed in policy tenure.

Claim Process

In the event of an incident with your television, you can effortlessly register a claim using any of the following methods.

Step 1: Raise a Request

Step 2: Share Device Details

  • Submit all necessary details and documents.
  • Report the issue within 48 hours of its occurrence.

Step 3: Technician Visit

After confirmation from Zopper, a technician will visit your doorstep from the brand-authorised service centre for inspection of the product.

Step 4: Device Evaluation

The technician will evaluate your device and get it repaired at your doorstep or at the service centre.

Step 4: Device Delivery

The device will be handed over to you after the completion of the service.

What This Plan Doesn't Cover?

  • Software issues, malfunctions or crashes due to viruses, or cyber-attacks
  • Theft, loss or damage under mysterious circumstances
  • Damage resulting from wilful neglect or intentional action
  • Damage due to:
    1. Natural disasters (fire, flood, lightning)
    2. Riots, strikes, or vandalism
  • Damages to accessories
  • Damage caused due to:
    1. Use of an External product/accessory
    2. Any service, including upgrades or modifications, carried out by a non-authorised
  • service centre.
  • If the device’s serial number has been altered, defaced, modified, or removed without prior written authorisation from the manufacturer
  • Recovery or reinstallation of software or user data
  • Damage to other parts rather than the screen
  • Cosmetic damages such as scratches or dents
  • Devices that were pre-activated prior to purchase, whether imported or purchased domestically
  • Demo or display units
  • Repairs performed by unauthorised third-party service providers
  • Repairs involving micro-soldering

Please Note:

If any discrepancies are found in your device details or purchase date, please correct them within 7 days of the plan start date by contacting:

  • Zopper Customer Care: +91 85100 21818 (Mon–Fri, 10:00 AM – 6:00 PM)
  • Zopper Official Email: assure@zopper.com