Zopper's TV Complete Care Plan safeguards your television against various types of damage, ensuring worry-free use and peace of mind.
Key Benefits of the Plan
Doorstep repair facility
100% genuine spare parts
Repair via brand-authorised service centres
Quick and easy claims process
Pan-India service coverage
Plan Validity
3 Years for TV Screen Protection and 2 Years for Extended Warranty
No. of Claims
2 claims are allowed in policy tenure.
Claim Process
In the event of an incident with your television, you can effortlessly register a claim using any of the following methods.
Step 1: Raise a Request
Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
Email Us: assure@zopper.com
WhatsApp Us: https://wa.me/+918929816876?text=Hi
Download Zopper's Customer Application: For Android Users | For iOS Users
Step 2: Share Device Details
Submit all necessary details and documents.
Report the issue within 48 hours of its occurrence.
Step 3: Technician Visit
After confirmation from Zopper, a technician will visit your doorstep from the brand-authorised service centre for inspection of the product.
Step 4: Device Evaluation
The technician will evaluate your device and get it repaired at your doorstep or at the service centre.
Step 4: Device Delivery
The device will be handed over to you after the completion of the service.
What This Plan Doesn't Cover?
Software issues, malfunctions or crashes due to viruses, or cyber-attacks
Theft, loss or damage under mysterious circumstances
Damage resulting from wilful neglect or intentional action
Damage due to:
Natural disasters (fire, flood, lightning)
Riots, strikes, or vandalism
Damages to accessories
Damage caused due to:
Use of an External product/accessory
Any service, including upgrades or modifications, carried out by a non-authorised
service centre.
If the device’s serial number has been altered, defaced, modified, or removed without prior written authorisation from the manufacturer
Recovery or reinstallation of software or user data
Damage to other parts rather than the screen
Cosmetic damages such as scratches or dents
Devices that were pre-activated prior to purchase, whether imported or purchased domestically
Demo or display units
Repairs performed by unauthorised third-party service providers
Repairs involving micro-soldering
Please Note:
If any discrepancies are found in your device details or purchase date, please correct them within 7 days of the plan start date by contacting:
Zopper Customer Care: +91 85100 21818 (Mon–Fri, 10:00 AM – 6:00 PM)
Zopper Official Email: assure@zopper.com