Zopper Screen Secure Plan for Laptop, Desktop or TV

Zopper's Screen Secure Plan protects your laptop, desktop, and television screens from accidental or liquid damage for 1 year from the date of plan purchase, ensuring worry-free use and peace of mind.

Key Benefits of the Plan

  1. Doorstep repair facility
  2. 100% genuine spare parts
  3. Repair via brand-authorised service centres
  4. Quick and easy claims process
  5. Pan-India service coverage

Plan Validity

1 Year

No. of Claims

Unlimited claims are allowed up to a total repair value of 80% of the invoice amount.

Claim Process

In case of screen damage, you can register your claim through the following channels.

Step 1: Raise a Request

Step 2: Share Device Details

  • Submit all necessary details and documents.
  • Report the issue within 48 hours of its occurrence.

Step 3: Technician Visit

After confirmation from Zopper, a technician will visit your doorstep from the brand-authorised service centre for inspection of the product.

Step 4: Device Delivery

The device will be handed over to you after the completion of the service.

Beyond Economic Repair (BER)

  • Unlimited claims are allowed up to a total repair value of 80% of the invoice amount.
  • If the repair cost equals or exceeds 80% of the invoice amount, the case is considered a BER.
  • Upon BER settlement, the plan becomes null and void, and no further claims will be accepted.

Depreciation

In the event of a total loss or Beyond Economic Repair (BER), the final settlement amount will be reimbursed after deducting applicable depreciation and any previous repair costs.

If the case is declared a total loss, the final settlement amount will be after deducting depreciation and any previous repair costs

  • 50% depreciation/Panel price (brand quotation) – whichever is lower will be provided to the customer under total loss.
  • A 10% salvage deduction will be applied to the post-depreciation amount, and the final amount will be transferred to the customer under total loss.

What This Plan Doesn't Cover?

  1. Any loss or damage from unauthorised modifications and theft
  2. Damage resulting from intentional actions or willful neglect
  3. Damage to the other part of the device, excluding the screen
  4. Minor scratches, remote, battery in accessories/consumable items (plastic body), or other aesthetic issues that do not affect the functionality of the TV, desktop or laptop
  5. Damage due to natural disasters, fire, lightning, explosions, riots, strikes and vandalism.
  6. Damage caused by:
    1. An external product/accessory
    2. Service (including upgrades and expansions) performed by any non-authorised service centre
  7. If the serial number has been altered, defaced, modified or removed without the manufacturer's written permission
  8. Accessories, routine maintenance, and cleaning

Please Note:

If any discrepancies are found in your device details or purchase date, please correct them within 7 days of the plan start date by contacting:

  • Zopper Customer Care: +91 85100 21818 (Mon–Fri, 10:00 AM – 6:00 PM)
  • Zopper Official Email: assure@zopper.com