The Screen Secure Plan protects your laptop, desktop, and television screens from accidental or liquid damage for 1 year from the date of plan purchase, ensuring worry-free use and peace of mind.
Key Benefits of the Plan
Doorstep repair facility
100% genuine spare parts
Repair via brand-authorised service centres
Quick and easy claims process
Pan-India service coverage
Plan Validity
1 Year
No. of Claims
Unlimited claims are allowed up to a total repair value of 80% of the invoice amount.
Claim Process
In case of screen damage, you can register your claim through the following channels.
Step 1: Raise a Request
Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
Email Us: assure@zopper.com
WhatsApp Us: https://wa.me/+918929816876?text=Hi
Download Zopper's Customer Application: For Android Users | For iOS Users
Step 2: Share Device Details
Submit all necessary details and documents.
Report the issue within 48 hours of its occurrence.
Step 3: Technician Visit
After confirmation from Zopper, a technician will visit your doorstep from the brand-authorised service centre for inspection of the product.
Step 4: Device Delivery
The device will be handed over to you after the completion of the service.
Beyond Economic Repair (BER)
Unlimited claims are allowed up to a total repair value of 80% of the invoice amount.
If the repair cost equals or exceeds 80% of the invoice amount, the case is considered a BER.
Upon BER settlement, the plan becomes null and void, and no further claims will be accepted.
Depreciation
In the event of a total loss or Beyond Economic Repair (BER), the final settlement amount will be reimbursed after deducting applicable depreciation and any previous repair costs.
If the case is declared a total loss, the final settlement amount will be after deducting depreciation and any previous repair costs
50% depreciation/Panel price (brand quotation) – whichever is lower will be provided to the customer under total loss.
A 10% salvage deduction will be applied to the post-depreciation amount, and the final amount will be transferred to the customer under total loss.
What This Plan Doesn't Cover?
Any loss or damage from unauthorised modifications and theft
Damage resulting from intentional actions or willful neglect
Damage to the other part of the device, excluding the screen
Minor scratches, remote, battery in accessories/consumable items (plastic body), or other aesthetic issues that do not affect the functionality of the TV, desktop or laptop
Damage due to natural disasters, fire, lightning, explosions, riots, strikes and vandalism.
Damage caused by:
An external product/accessory
Service (including upgrades and expansions) performed by any non-authorised service centre
If the serial number has been altered, defaced, modified or removed without the manufacturer's written permission
Accessories, routine maintenance, and cleaning
Please Note:
If any discrepancies are found in your device details or purchase date, please correct them within 7 days of the plan start date by contacting:
Zopper Customer Care: +91 85100 21818 (Mon–Fri, 10:00 AM – 6:00 PM)
Zopper Official Email: assure@zopper.com