The Device Doctor Plan offers an annual repair subscription for up to 5 out-of-warranty devices or appliances, including unlimited engineer visits.
Key Benefits of the Plan
Unlimited free technician visits
Up to 20% discount on spare parts
90-day warranty on repaired spare parts
Repair via brand-authorised service centres
Plan Validity
1 Year
Claim Process
In the event of an incident with your device, you can effortlessly register a claim using any of the following methods.
Step 1: Raise a Request
Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
Email Us: assure@zopper.com
WhatsApp Us: https://wa.me/+918929816876?text=Hi
Download Zopper's Customer Application: For Android Users | For iOS Users
Step 2: Share Device Details
Submit all necessary details and documents.
Report the issue within 48 hours of its occurrence.
Step 3: Technician Visit
After confirmation from Zopper, a technician will visit your doorstep from the nearest brand-authorised service centre for inspection of the product.
Step 3: Service Examination
Zopper will inform the customer about the spare charges (if any). The customer will confirm the estimate.
Step 4: Device Delivery
The device will be handed over to you after the completion of the service.
What This Plan Doesn't Cover?
Annual maintenance of device – AC/Chimney/Water Purifier
Dry/wet/gas refill of appliances
Brand warranty services
More than five devices
Please Note:
If any discrepancies are found in your device details or purchase date, please correct them within 7 days of the plan start date by contacting:
Zopper Customer Care: +91 85100 21818 (Mon–Fri, 10:00 AM – 6:00 PM)
Zopper Official Email: assure@zopper.com