The Xiaomi Mobile Extended Warranty Plan safeguards your smartphone from breakdowns for the chosen duration, ensuring worry-free use and complete peace of mind.
Key Benefits of the Plan
Unlimited Claims capped till 85% of the Sum Insured Value
100% genuine spare parts
Repair via Xiaomi authorised service centres
Quick and easy claims process
Replica of the manufacturer warranty of your device
Plan Validity
1 Year
Claim Process
In the event of an incident with your phone, you can effortlessly register a claim using any of the following methods.
Step 1: Raise a Request
Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
Email Us: assure@zopper.com
WhatsApp Us: https://wa.me/+918929816876?text=Hi
Download Zopper's Customer Application: For Android Users | For iOS Users
Step 2: Submit Details
Submit all details as required. We recommend reporting the incident/mishap within 48 hours.
Step 3: Device Handover
After confirmation from Zopper, visit your nearest Xiaomi/Allocated authorised service centre and submit your device.
Step 4: Device Delivery
After your device is repaired and you are satisfied with the service, it will be delivered to you.
Beyond Economic Repair (BER)
Unlimited claims where total repair value is capped up to 80% of the sum insured value.
If the claim amount is more than or equal to 80% of the invoice amount, it will be deemed Beyond Economic Repair (BER) after applying depreciation according to the chart below.
If the product is declared BER and a settlement is made, no further claims can be filed under the same plan. The policy will be considered null and void.
Depreciation
In the event of a total loss or Beyond Economic Repair (BER), the final settlement amount will be determined after deducting device depreciation.
Depreciation
If the case is declared a total loss, the final settlement amount will be after deducting depreciation and any previous repair costs
Age of the Insured Device | Depreciation |
From 13 to 24 Months | 15% |
What This Plan Doesn't Cover?
Software-related breakdowns, malfunctions or crashes owing to viruses or cyber-attacks
Any loss or damage under mysterious circumstances including theft
Damage resulting from intentional actions or willful neglect
Physical and liquid damages
Damages resulting from
natural disasters, fire, lightning, and explosions
riots, strikes and vandalism
Losses occurring during the manufacturing warranty period
Any type of loss not covered under the manufacturing warranty
Any loss to accessories
Any damage affecting the SIM card
Damage caused by:
An external product/accessory
Service (including upgrades and expansions) performed by any non-authorised service centre
If the serial number has been altered, defaced, modified or removed without the manufacturer's written permission
Recovery and reinstallation of software or user data
Please Note:
If there's any error in your device information or purchase date during plan purchase, correct it within 7 days of the plan's start through:
Zopper Customer Support Hotline
Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)
Zopper Official Email Address
Email: assure@zopper.com