Xiaomi Robot Vacuum Extended Warranty Protection Plan

The Xiaomi Extended Warranty protects your device from electrical and mechanical defects and extends the manufacturer's warranty, ensuring worry-free use and complete peace of mind.

Key Benefits:

  1. 100% cashless repairs up to the sum insured value
  2. Genuine spare parts
  3. Repairs via Xiaomi-authorised service centres
  4. Hassle-free claims process
  5. On-site service support

Plan Validity: 1 Year

No of Claims: Unlimited claims up to the sum insured value

Claim Process:

Step 1: Raise a Request

Step 2: Submit Details

Submit all details as required. We recommend reporting the incident/mishap within 48 hours.

Step 3: Technician Visit

After confirmation from Zopper, a technician will visit your doorstep from your nearest Xiaomi/allocated authorised service centre for inspection of the product.

Step 4: Device Delivery

After your device is repaired and you are satisfied with the service, it will be handed over to you.

Exclusions:

  1. Damages that are not covered under the manufacturer's warranty.
  2. Damage resulting from intentional actions or willful neglect.
  3. Accessories including battery, mop, filter, brushes, wear and tear items, routine maintenance, and cleaning.
  4. Any loss or damage from power fluctuations, unauthorised modifications, and theft.

Depreciation:

In the event of a total loss or Beyond Economic Repair (BER), the final settlement amount will be determined after deducting device depreciation, and any previous repair costs.

Table showing depreciation of insured device: Age 0 to 12 months corresponds to 15% depreciation.

Please Note:

If there's any error in your device information or purchase date during plan purchase, correct it within 7 days of the plan's start through:

Zopper Customer Support Hotline

Call Us: +91 85100 21818 (Mon-Fri: 10:00 AM to 06:00 PM)

Zopper Official Email Address

Email: assure@zopper.com