Device Genie - 1 Year (Up to 10 devices)

An enhanced plan offering extended coverage for customers with multiple out-of-warranty devices.

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Key Benefits of the Plan

  1. Coverage for up to 10 out-of-warranty devices
  2. Unlimited on-site repair support for covered devices
  3. Spares available at discounted rates
  4. PMS and gas refills are excluded
  5. No requirement to share device details at the point of sale

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Plan Validity

1 Year

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Claim Process

In the event of an incident with your device, you can effortlessly register a claim using any of the following methods.

Step 1: Raise a Request

Step 2: Share Device Details

  • Submit all necessary details and documents.
  • Report the issue within 48 hours of its occurrence.

Step 3: Technician Visit

After confirmation from Zopper, a technician will visit your doorstep from the nearest brand-authorised service centre for inspection of the product.

Step 3: Service Examination

Zopper will inform the customer about the spare charges (if any). The customer will confirm the estimate.

Step 4: Device Delivery

The device will be handed over to you after the completion of the service.

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What This Plan Doesn't Cover?

  1. Annual maintenance of device – AC/Chimney/Water Purifier
  2. Dry/wet/gas refill of appliances
  3. Brand warranty services
  4. More than five devices

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Please Note:

If any discrepancies are found in your device details or purchase date, please correct them within 7 days of the plan start date by contacting:

  • Zopper Customer Care: +91 85100 21818 (Mon–Fri, 10:00 AM – 6:00 PM)
  • Zopper Official Email: assure@zopper.com