Device Genie Plan

The Device Genie Plan offers an annual repair subscription for up to 5 out-of-warranty devices or appliances, including unlimited engineer visits. 

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Key Benefits of the Plan

  1. Unlimited Free Technician Visits
  2. Unlimited Repair Assistance
  3. Repairs at Brand Authorized Service Centers
  4. Hassle-free Service

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Plan Validity

1 Year

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Claim Process

In the event of an incident with your device, you can effortlessly register a claim using any of the following methods.

Step 1: Raise a Request

Step 2: Share Device Details

  • Submit all necessary details and documents.
  • Report the issue within 48 hours of its occurrence.

Step 3: Technician Visit

After confirmation from Zopper, a technician will visit your doorstep from the nearest brand-authorised service centre for inspection of the product.

Step 3: Service Examination

Zopper will inform the customer about the spare charges (if any). The customer will confirm the estimate.

Step 4: Device Delivery

The device will be handed over to you after the completion of the service.

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What This Plan Doesn't Cover?

  1. Annual maintenance of device – AC/Chimney/Water Purifier
  2. Dry/wet/gas refill of appliances
  3. Brand warranty services
  4. More than five devices

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Please Note:

If any discrepancies are found in your device details or purchase date, please correct them within 7 days of the plan start date by contacting:

  • Zopper Customer Care: +91 85100 21818 (Mon–Fri, 10:00 AM – 6:00 PM)
  • Zopper Official Email: assure@zopper.com